Former CVS Health Executive Named Chief Technology Officer at AdaptHealth

AdaptHealth Corp., the third largest provider of home medical equipment (HME) in the United States, has appointed Andy Palan as its first chief technology officer.
 
Palan brings to AdaptHealth more than 15 years of senior-level healthcare technology experience, including CVS Health (head of Technology Strategy, Architecture & Innovation and chief technology officer), Intarcia Therapeutics (chief Business Technology & Information officer), Accolade (chief information officer), and Accenture (senior manager, Technology & Strategy). Prior to his executive experience, Palan spent 11 years as an officer in the United States Marine Corps.

“We are excited to have Andy join our team,” said Josh Parnes, president of AdaptHealth. “We continue focus on applying technology to support our continued growth, build operational efficiencies, deliver enhanced value to our healthcare partners, and enrich our patient experience. We expect that Andy’s experience will help lead the next wave of digital transformation at AdaptHealth and we look forward to creating a digital-first HME company.”
 
Throughout his career, Palan has helped create and deploy scalable information technology (IT) solutions that address critical business needs in the front- and back-office, sales and marketing, finance, and acquisitions, including mobile app development and adoption, business transformation initiatives, and technology integrations.
 
At AdaptHealth, Palan will be responsible for the company’s enterprise-wide IT platform and spearhead the development of digital-first technology solutions that drive operational improvements, enhance efficiencies, heighten customer experience, and support M&A.
 
“AdaptHealth is a leader in the home medical equipment industry and I am honored to join the experienced team to further reimagine and enhance customer experiences from end-to-end,” said Palan. “I look forward to harnessing and leveraging business and IT best-practice solutions that improve how we operate today, while exploring applications of automation, analytics, lean supply chain, connected home, and digital business platforms.”
 
Palan earned a master of science degree in systems engineering and information technology management from the U.S. Naval Postgraduate School and a bachelor of arts degree in communications from the University of Missouri. He serves as a board director at the Green Electronics Council, Lighthouse Health & Wellness, and local civic non-profits.